Privacy Policy

Effective Date: 28 December 2025

1. Introduction and Company Information

This Privacy Policy explains how Vpn Era (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit or use our website https://www.vpnera.com.

Company details:

  • Company name: Vpn Era
  • Country of registration: United States
  • Registered business address: United States (virtual office)
  • Email: support@vpnera.com
  • Phone: +1 (307) 201-8263

We do not have a designated Data Protection Officer (DPO). All privacy-related inquiries may be directed to the contact details above.

2. Scope of This Policy

This Privacy Policy applies to website visitors, customers who purchase digital products, and users who contact us for support.

3. Products and Services

We sell digital access and activation codes for third-party online services, delivered electronically via email. We do not operate VPN servers or network infrastructure.

4. Personal Data We Collect

  • First and last name
  • Email address
  • Order and transaction details
  • Payment method and payment status (processed by Stripe)
  • IP address and device/browser information (security purposes)
  • Purchase history

We do not collect biometric data, health data, government identification numbers, or real-time GPS location.

5. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

  • Processing orders and payments
  • Delivering digital access codes
  • Customer support
  • Fraud prevention and website security
  • Legal and accounting compliance

Legal bases include performance of a contract, legitimate interests, and compliance with legal obligations under the GDPR.

6. Cookies and Tracking Technologies

We use strictly necessary and security-related cookies only.

We use Google reCAPTCHA to protect our website from abuse and automated attacks. reCAPTCHA processes limited technical data solely for security and fraud prevention.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

We do not use advertising, marketing, or analytics cookies.

7. Data Sharing and Third Parties

We may share personal data with trusted third parties strictly for operational purposes:

  • Stripe – payment processing
  • WooCommerce / WordPress – website infrastructure
  • Website hosting providers
  • Google reCAPTCHA – security and fraud prevention

8. International Data Transfers

Personal data may be transferred outside the European Economic Area (EEA), including to the United States, using appropriate safeguards such as Standard Contractual Clauses (SCCs).

9. Data Storage and Security

Personal data is stored on secure servers and protected using industry-standard SSL/TLS encryption during transmission, access controls, and security monitoring.

10. Data Retention

We retain personal data only for as long as necessary to fulfill contractual, legal, accounting, and operational obligations.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

12. Your Rights Under GDPR

You have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at support@vpnera.com.

13. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Request information about the personal data we collect
  • Request deletion of personal data
  • Opt out of the sale or sharing of personal data

We do not sell personal data.

Requests may be submitted via email: support@vpnera.com.

14. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

15. Data Breach Notification

If required by law, we will notify the relevant supervisory authority within 72 hours of becoming aware of a personal data breach.

16. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

17. Contact

Email: support@vpnera.com
Phone: +1 (307) 201-8263

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