Privacy Policy
Effective Date: 28 December 2025
1. Introduction and Company Information
This Privacy Policy explains how Vpn Era (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit or use our website https://www.vpnera.com.
Company details:
- Company name: Vpn Era
- Country of registration: United States
- Registered business address: United States (virtual office)
- Email: support@vpnera.com
- Phone: +1 (307) 201-8263
We do not have a designated Data Protection Officer (DPO). All privacy-related inquiries may be directed to the contact details above.
2. Scope of This Policy
This Privacy Policy applies to website visitors, customers who purchase digital products, and users who contact us for support.
3. Products and Services
We sell digital access and activation codes for third-party online services, delivered electronically via email. We do not operate VPN servers or network infrastructure.
4. Personal Data We Collect
- First and last name
- Email address
- Order and transaction details
- Payment method and payment status (processed by Stripe)
- IP address and device/browser information (security purposes)
- Purchase history
We do not collect biometric data, health data, government identification numbers, or real-time GPS location.
5. Purpose and Legal Basis for Processing
We process personal data for the following purposes:
- Processing orders and payments
- Delivering digital access codes
- Customer support
- Fraud prevention and website security
- Legal and accounting compliance
Legal bases include performance of a contract, legitimate interests, and compliance with legal obligations under the GDPR.
6. Cookies and Tracking Technologies
We use strictly necessary and security-related cookies only.
We use Google reCAPTCHA to protect our website from abuse and automated attacks. reCAPTCHA processes limited technical data solely for security and fraud prevention.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
We do not use advertising, marketing, or analytics cookies.
7. Data Sharing and Third Parties
We may share personal data with trusted third parties strictly for operational purposes:
- Stripe – payment processing
- WooCommerce / WordPress – website infrastructure
- Website hosting providers
- Google reCAPTCHA – security and fraud prevention
8. International Data Transfers
Personal data may be transferred outside the European Economic Area (EEA), including to the United States, using appropriate safeguards such as Standard Contractual Clauses (SCCs).
9. Data Storage and Security
Personal data is stored on secure servers and protected using industry-standard SSL/TLS encryption during transmission, access controls, and security monitoring.
10. Data Retention
We retain personal data only for as long as necessary to fulfill contractual, legal, accounting, and operational obligations.
11. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
12. Your Rights Under GDPR
You have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
To exercise your rights, contact us at support@vpnera.com.
13. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
- Request information about the personal data we collect
- Request deletion of personal data
- Opt out of the sale or sharing of personal data
We do not sell personal data.
Requests may be submitted via email: support@vpnera.com.
14. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
15. Data Breach Notification
If required by law, we will notify the relevant supervisory authority within 72 hours of becoming aware of a personal data breach.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
17. Contact
Email: support@vpnera.com
Phone: +1 (307) 201-8263
